Welcome
I'm an established technical writer and multimedia creative, and this web site showcases my portfolio to help you get acquainted with my background.
Please note that the samples are for demonstration purposes only, and content is owned by the respective companies. For more information, refer to the terms of use.
On the craft of writing
My "philosophy" about writing is simple. Good writing:
- Delivers its message to readers, without forcing them to struggle with the meaning
- Conveys a solid, honest, and engaging tone that readers trust
- Presents information in a format that appeals to readers
For technical writing, I tend to adhere to the principles of minimalism.
Background
This is the part where I attempt to describe myself. Ah, the everlasting philosophical question: How to grasp the enigma of the self? Is it even possible to identify this loquacious author—a voice without body—with whom you've been interacting?
Evidently, I don't really exist—at least according to the renowned semiotician Umberto Eco, who states that the author is not important:
My ontology gets even more complicated, because Eco proclaims that:
In other words, we are to forget the author who created the text. The author is not here before you. Only the other entity—the text—is here, speaking to you. But if it's any comfort, there are traces of my existence. I can say with certainty that I'm a writer in the United States. A graduate of San Jose State University, I've been writing for the computer industry for over ten years. Beyond the walls of the corporate world, I enjoy driving sports cars and savoring fine wines, especially old world wines. My other interests include photography, literature, and exploring music in my home recording studio. I spent my childhood in Toronto, Canada and currently live in the suburbs of Charlotte, North Carolina.
Services
As an established writer, I bring considerable real world experience to my work. I'm accustomed to tight deadlines and aggressive workloads that typically characterize documentation projects. This means I make sure your project gets done right—and done fast.
I continually extend my authoring and multimedia design skills to provide customers the effective information they need. As a result, you get a writer who maintains a high standard in the craft.
In addition, my experience in various industries means that you get a writer who adapts quickly to your project. This lowers your risk because the orientation to your project will be refreshingly short, and you can receive quality documentation quickly.
It all leads to one thing: you can rely on me to provide creative, punctual, professional, and consistent excellent work.
Here is an overview of the different kinds of writing that I offer:
Technical writing
- Research, write, and illustrate user guides, installation guides, administration guides, and developer guides
- Create instructional or procedural content
- Interview subject matter experts to develop content
- Design the content architecture suitable for topic-based authoring
- Edit design documents
- Develop and write technical overviews, data sheets, and tutorials
- Publish documentation in PDF and HTML using single-sourcing
XML authoring
As part of technical writing, I can also author in XML. Using a DITA-based CCMS, I can do the following:
- Develop topic-based writing and single-sourcing
- Create individual topics as modular units of information and assemble them (using DITA mapping) in a different sequence or hierarchy according to different types of output or audiences
Web copy and web design
- Create content for your users
- Edit the pages of your web site
- Design and illustrate web pages
- Restructure your web site's organization and navigation
- Format your pages in an easy-to-read online layout
Marketing writing
- Write press releases for print or online documents
- Research, write, and illustrate data sheets and product descriptions
- Design and develop multimedia-oriented product overviews
Editing
- Proofread content for grammar, style, and flow
- Edit sentences for clarity and meaning
- Revise the structure and organization of content
- Rewrite the entire text
White papers and reports
- Develop and write business or product reports for your organization
- Support existing ideas with additional research
- Edit and proofread reports for grammar and flow
Academic writing
- Critique your essay's logic, organization, and clarity
- Proofread theses or other academic papers
- Assist with MLA formatting and documentation
Newsletters
- Research and write original articles
- Provide summaries and commentary on existing articles
- Interview subject matter experts to develop content
- Format the article for print or online publications
Testimonials
Contact
Please send inquiries to info@thegoldeneye.com.